Frequently Asked Questions (FAQ)

Our suppliers of beef and chicken are halal certified as well as our other ingredients in our foods. Our bacon we offer is made out of chicken.

New York burger and Stockholm burger are our best sellers, closely followed by Paris Burger.

We are located in 25 locations. Seven restaurants in Bangkok, eight in Phuket, one in Hua Hin, three in Pattaya, one in Phi Phi, three in Krabi and two in Koh Samui. Use our Prime Burger locator to locate your nearest restaurant.

Yes. Children of all ages are welcome and baby chairs are available. Welcome to browse our menu for kid’s food choices.

A smash burger is made by pressing fresh beef onto a hot grill, creating a thin patty with a caramelized crust that locks in flavor while keeping the inside juicy. This technique gives Prime Burger its signature taste and texture.

Prime Burger uses freshly ground 100% Aus. beef. Each patty is smashed to order to ensure maximum flavor and freshness.

Yes. Prime Burger uses soft brioche-style buns that are baked fresh daily to complement the burgers and maintain consistent quality.

Most signature burgers are available as:

Single (1 x 130g beef patty)

Double (2 x 95g beef patties)

Tripple (3 x 95g patties)

Some specialty burgers are available only in one size such as the Dubai with 150g deep fried chicken patty.

The New York burger is the best-selling burger at Prime Burger. It features two smashed beef patties, double American cheese, pickles, onions, ketchup and mayo.

Prime Burger serves a selection of handcrafted milkshakes, including:

Cookie Monster
Caramel
Banana
Vanilla
Oreo
Strawberry
Nutella
Availability may vary by location.

Prime Burger combines premium ingredients with fast-food convenience. Burgers are cooked to order using fresh 100% Aus beef and daily baked buns. The menu is inspired by flavors from America, Scandinavia, France, Thailand and the Middle East. Prime Burger has also received multiple awards and thousands of positive reviews from customers across Thailand.

Prime Sauce is Prime Burger’s signature house sauce. Its exact recipe is proprietary and gives several burgers their distinctive flavor.

Prime Burger uses only fresh ingredients. The beef is ground freshly each morning, buns are hand baked and delivered each day as well as freshly delivered vegetables.

Yes. Prime Burger offers:

Ayia Napa – a vegetarian Halloumi burger.
San Francisco – a vegan burger made with Beyond Meat®, vegan cheese and vegan chili mayo.

Yes. Prime Burger uses halal-certified meat, making it a popular choice among Muslim travelers and residents throughout Thailand.

Yes. Popular chicken burgers include:

Dubai – crispy chicken with cheese, coleslaw and Prime Sauce.
Buffalo – crispy chicken with Buffalo sauce and your choice of blue cheese or ranch dressing.

Yes. The Tokyo burger features a crispy fish fillet with American cheese, tomato, onion and tartar sauce.

Yes. Prime Burger offers a children’s menu and a relaxed family-friendly atmosphere, making it suitable for guests of all ages.

Prime Burger has won several awards at Phuket Burger Fest, including:

• Best Burger 2020 – Stockholm Burger.
• Best Vegan Burger 2019 and 2020– San Francisco Burger.

Prime Burger was founded in Phuket in 2019 and has since expanded to 25 locations across Thailand including Bangkok, Pattaya, Hua Hin, Krabi, Samui and Phi Phi.

Yes. Prime Burger operates through a franchise model and continues to expand throughout Thailand.

Many locals and international visitors consider Prime Burger one of the best smash burger chains in Thailand. Its award-winning burgers, premium ingredients and consistent quality have made it a favorite among burger enthusiasts.

Absolutely. Prime Burger is especially popular with tourists looking for premium burgers made with high-quality ingredients. English menus and convenient locations make it easy for international visitors to enjoy.

Prime Burger has locations in:

• Bangkok
• Phuket
• Pattaya
• Hua Hin
• Krabi
• Koh Samui
• Phi Phi Island

The chain currently has more than 25 restaurants nationwide.

Yes. Prime Burger has 7 locations in Bangkok.

Yes. Phuket is where Prime Burger was founded, and the island has 8 Prime Burgers.

Yes. Prime Burger has 3 restaurants in Pattaya.

Yes. Prime Burger has 3 restaurants in Krabi.

Yes. Prime Burger has a restaurant on Phi Phi Island.

Yes. Delivery is available from most Prime Burger restaurants via Grab.

Yes. Prime Burger is available on GrabFood in many locations throughout Thailand.

Yes. Reservations are accepted, and larger groups are encouraged to book in advance. Some locations may require a deposit for larger parties.

Prices vary depending on the burger and location, but most signature burgers are priced from approximately 199–329 THB. Prime Burger also offers value meals and promotions at selected locations.